Senior Project Officer – CRM Project Officer / CRM Senior Project Coordinator

• WFH Hybrid
• $800 to $840 per day
• Contract initially till end of July 2026 with strong prospect of renewal
• High profile NSW Government program

We are seeking an experienced Senior Project Officer to provide high-quality coordination and delivery support across a key CRM project within a fast-paced ICT project environment.

This is an excellent opportunity for a strong Project Officer / Project Coordinator with experience supporting digital transformation, CRM, Salesforce or enterprise technology projects, and who is confident working across governance, reporting, stakeholder coordination and project delivery activities.

You will work closely with the CRM Project Manager and play a critical role in helping keep the project organised, well-governed and moving forward across multiple workstreams.

Required Experience

• Demonstrated experience in a Senior Project Officer, Project Officer or Project Coordinator role supporting CRM, ICT, digital transformation or technology projects
• Demonstrated understanding of project governance, including management of risks, issues, actions, dependencies and reporting
• Experience preparing project documentation, status reports, meeting packs, minutes and governance artefacts
• Strong organisational skills with the ability to manage competing priorities in a fast-moving delivery environment
• Excellent stakeholder management and communication skills, with the ability to coordinate across business, technical and vendor groups
• Familiarity with project delivery methodologies such as Agile, PRINCE2 or PMBOK
• Experience supporting delivery activities across the project lifecycle

Highly regarded

• Exposure to CRM projects, particularly Salesforce, will be highly regarded
• Experience working in NSW government or other large, complex organisations will be highly regarded
• Experience supporting testing, implementation, business readiness, training or change-related activities

Key responsibilities

• Provide day-to-day project coordination support to the CRM Project Manager across planning, delivery and reporting activities
• Maintain key project registers, including risks, issues, actions, decisions and dependencies
• Coordinate project meetings, workshops and working groups, including agendas, minutes and action tracking
• Assist with the preparation of project status reports, briefings and governance documentation for program leadership and steering committees
• Support coordination across internal teams, business stakeholders and external vendors
• Maintain core project documentation, including plans, schedules, logs and other project artefacts
• Monitor progress of tasks and follow up outstanding actions to support delivery against project timelines and milestones
• Assist with delivery activities such as testing, training, implementation and business engagement where required

Best method to apply is using the application button on this advert. We can be contacted on (02) 9687 1025 for a confidential discussion but please ensure the resume has been sent.