The Pro Guarantee

At Infinity Pro, our Replacement Guarantee underscores our commitment to client satisfaction and our confidence in the candidates we place.

Industry Statistics and Our Success

Industry Challenges

Industry Challenges

Mitigating Hiring Risks

Research indicates that nearly 20% of new hires in Australia leave their job within the first six months due to resignation or termination. Furthermore, 46% of new hires fail within the first 18 months, highlighting the inherent risks in recruitment.

Infinity Pro's Track Record

Infinity Pro's Track Record

Proven Long-Term Success

At Infinity Pro, we significantly outperform industry averages, with over 95% of our candidates successfully integrating and performing in their roles for longer than 18 months, many staying for years and even becoming clients. This success is due to our trusted network and rigorous screening process, ensuring we match the right talent with the right opportunities.

Rigorous Screening Process

Comprehensive Vetting

Comprehensive Vetting

Comprehensive Candidate Assessment
Our process includes multiple interviews, skills assessments, and thorough background checks to assess both technical skills and cultural fit. This meticulous approach minimizes the risk of mismatches and promotes long-term success.
Continuous Improvement

Continuous Improvement

Adaptive Recruitment Excellence
We continuously refine our recruitment strategies based on client feedback and industry trends, helping us maintain high standards and adapt to evolving market demands.

Handling Replacement Guarantees

Swift Response

Swift Response

Prompt Issue Resolution
Upon notification of a mismatch, we promptly review the situation and initiate the search for a replacement, prioritizing your requirements to minimize disruption.
Seamless Replacement Process

Seamless Replacement Process

Efficient Candidate Replacement
Our goal is to find a suitable replacement quickly and efficiently, maintaining open communication throughout the process. We handle all aspects of sourcing and placing the new candidate, ensuring a smooth transition.
Cost-Free Replacement

Cost-Free Replacement

Financial Assurance
If a replacement is needed within the guarantee period, we cover all associated costs, providing financial peace of mind to you.
Ongoing Support

Ongoing Support

Dedicated Post-Placement Support
We offer extended support to ensure the new hire’s success, including regular check-ins and feedback sessions to address any concerns early on.

Contact Us Today

Learn more about how The Pro Guarantee can provide security and satisfaction in your hiring process. Let Infinity Pro help you build a stable and effective team with confidence.
Contact Us

InfinityMatch

A better technology search solution
Reach and Calibre

Reach and Calibre

We introduce high-quality professionals that are not readily available through other avenues
Agile and Affordable

Agile and Affordable

We offer a fast, friendly and affordable service that delivers high return on investment
Strategic and Holistic

Strategic and Holistic

We approach your business as a partner in order to ensure the longevity of our relationship

Real People Who Have Used Our Services

"Infinity Pro’s partnership approach and understanding of our unique needs was unparalleled compared to other recruitment agencies. They essentially became an extension of our team and company. Instead of inundating us with generic resumes, they spent the time to understand our unique recruitment challenges and hurdles. "

Nathan Anderson

HR & Talent Partner at Volvo Australia

Nathan Anderson
"From my first interaction with Infinity Pro, it was clear that they were in a league of their own. What set them apart was not just their extensive network of IT professionals but their deep understanding of the technology sector and the unique needs of their clients."

Marie Dulaurent

HR Director - NSW Lotteries

Marie Dulaurent
"To anyone struggling to fill IT positions, I can't recommend Infinity Pro enough. They’re not just another recruitment agency; they feel more like a business partner who genuinely cares about getting it right."

Andrew Deck

Portfolio Delivery Manager at Sydney Water

Andrew Deck
"I have worked with Infinity Pro for over a decade, both as a customer and also a candidate. I have always found them to be honest, professional and extremely thorough."

Lance Nurick

Head Of Business Intelligence & Data Science at Winc (Staples)

Lance Nurick
"Having worked with various recruitment agencies and search firms, I can confidently say that Infinity Pro delivered technology talent at a level that exceeded our expectations."

Khachig Kabakjian

Executive Manager – Commonwealth Bank

Khachig Kabakjian
"Infinity Pro exceeded our expectations with their deep industry knowledge, transparent process, and exceptional candidate quality. Their ability to consistently match the right candidates to our specific needs has significantly streamlined our hiring process and contributed to our continued success."

Stuart Milne

Cognitive Delivery Lead / Program Manger at IBM

Stuart Milne
"Infinity Pro has consistently demonstrated a remarkable ability to navigate hiring and recruitment challenges, showcasing their market knowledge and their result driven approach."

Ben Richards

HR Business Partner at IBM

Ben Richards
"In a competitive market where filling complex technical roles is a significant challenge, Infinity Pro stood out by consistently delivering top-tier candidates in a timely fashion. Their expertise and attention to detail and commitment to understanding my requirements exceeded my expectations."

Ekta Nankani

Director at Deloitte Australia

Ekta Nankani
"Infinity Pro’s partnership approach and understanding of our unique needs was unparalleled compared to other recruitment agencies. They essentially became an extension of our team and company. Instead of inundating us with generic resumes, they spent the time to understand our unique recruitment challenges and hurdles. "

Nathan Anderson

HR & Talent Partner at Volvo Australia

Nathan Anderson
"From my first interaction with Infinity Pro, it was clear that they were in a league of their own. What set them apart was not just their extensive network of IT professionals but their deep understanding of the technology sector and the unique needs of their clients."

Marie Dulaurent

HR Director - NSW Lotteries

Marie Dulaurent
"To anyone struggling to fill IT positions, I can't recommend Infinity Pro enough. They’re not just another recruitment agency; they feel more like a business partner who genuinely cares about getting it right."

Andrew Deck

Portfolio Delivery Manager at Sydney Water

Andrew Deck
"I have worked with Infinity Pro for over a decade, both as a customer and also a candidate. I have always found them to be honest, professional and extremely thorough."

Lance Nurick

Head Of Business Intelligence & Data Science at Winc (Staples)

Lance Nurick
"Having worked with various recruitment agencies and search firms, I can confidently say that Infinity Pro delivered technology talent at a level that exceeded our expectations."

Khachig Kabakjian

Executive Manager – Commonwealth Bank

Khachig Kabakjian
"Infinity Pro exceeded our expectations with their deep industry knowledge, transparent process, and exceptional candidate quality. Their ability to consistently match the right candidates to our specific needs has significantly streamlined our hiring process and contributed to our continued success."

Stuart Milne

Cognitive Delivery Lead / Program Manger at IBM

Stuart Milne
"Infinity Pro has consistently demonstrated a remarkable ability to navigate hiring and recruitment challenges, showcasing their market knowledge and their result driven approach."

Ben Richards

HR Business Partner at IBM

Ben Richards
"In a competitive market where filling complex technical roles is a significant challenge, Infinity Pro stood out by consistently delivering top-tier candidates in a timely fashion. Their expertise and attention to detail and commitment to understanding my requirements exceeded my expectations."

Ekta Nankani

Director at Deloitte Australia

Ekta Nankani
"Infinity Pro’s partnership approach and understanding of our unique needs was unparalleled compared to other recruitment agencies. They essentially became an extension of our team and company. Instead of inundating us with generic resumes, they spent the time to understand our unique recruitment challenges and hurdles. "

Nathan Anderson

HR & Talent Partner at Volvo Australia

Nathan Anderson
"From my first interaction with Infinity Pro, it was clear that they were in a league of their own. What set them apart was not just their extensive network of IT professionals but their deep understanding of the technology sector and the unique needs of their clients."

Marie Dulaurent

HR Director - NSW Lotteries

Marie Dulaurent
"To anyone struggling to fill IT positions, I can't recommend Infinity Pro enough. They’re not just another recruitment agency; they feel more like a business partner who genuinely cares about getting it right."

Andrew Deck

Portfolio Delivery Manager at Sydney Water

Andrew Deck
"I have worked with Infinity Pro for over a decade, both as a customer and also a candidate. I have always found them to be honest, professional and extremely thorough."

Lance Nurick

Head Of Business Intelligence & Data Science at Winc (Staples)

Lance Nurick
"Having worked with various recruitment agencies and search firms, I can confidently say that Infinity Pro delivered technology talent at a level that exceeded our expectations."

Khachig Kabakjian

Executive Manager – Commonwealth Bank

Khachig Kabakjian
"Infinity Pro exceeded our expectations with their deep industry knowledge, transparent process, and exceptional candidate quality. Their ability to consistently match the right candidates to our specific needs has significantly streamlined our hiring process and contributed to our continued success."

Stuart Milne

Cognitive Delivery Lead / Program Manger at IBM

Stuart Milne
"Infinity Pro has consistently demonstrated a remarkable ability to navigate hiring and recruitment challenges, showcasing their market knowledge and their result driven approach."

Ben Richards

HR Business Partner at IBM

Ben Richards
"In a competitive market where filling complex technical roles is a significant challenge, Infinity Pro stood out by consistently delivering top-tier candidates in a timely fashion. Their expertise and attention to detail and commitment to understanding my requirements exceeded my expectations."

Ekta Nankani

Director at Deloitte Australia

Ekta Nankani

"As a senior HR manager, I have engaged Infinity Pro Search and Recruitment’s services on numerous occasions such as hiring for Software Engineering and Cybersecurity requirements.

When our internal resources are stretched thin, or the talent pool seems elusive, Infinity Pro is who we have turned to. We also faced challenges of a rapidly evolving IT recruitment market which had resulted in candidates that either didn’t meet our criteria or had unrealistic expectations.

Infinity Pro’s partnership approach and understanding of our unique needs was unparalleled compared to other recruitment agencies. They essentially became an extension of our team and company.

Instead of inundating us with generic resumes, they spent the time to understand our unique recruitment challenges and hurdles. Through their specialist talent sourcing strategies they presented tailored options that fit our organisation like a glove. This resulted in an easy and streamlined recruitment process that led to hiring niche IT specialists, in time and on budget. Infinity Pro are an organisation that are relationship driven, client centric and work incredibly hard to deliver.

They removed the risks that are presented by complexities of current candidate market and working with Infinity Pro meant reduced time-to-fill for each position, satisfied hiring managers who found the candidates they were after, and increased retention rates.

For HR and recruitment talent managers seeking a partner who delivers quality results, Infinity Pro is the easy and efficient one stop shop."

"As a Senior HR Manager with a rich history in various leading Australian organisations, I have been involved in the many complexities of recruiting top-tier IT and technology talent. The digital transformation era has heightened the demand for niche technology specialists, making the recruitment landscape more competitive and finding a recruitment partner that truly understands the intricacies of technology roles is rare.

From my first interaction with Infinity Pro, it was clear that they were in a league of their own. What set them apart was not just their extensive network of IT professionals but their deep understanding of the technology sector and the unique needs of their clients. They provided me with a specialised and bespoke hiring solution that was both prompt and efficient, seamlessly filling multiple niche positions that had been challenging for the business to close at the time.

Their approach was refreshingly human-centric, focusing on building genuine relationships. Infinity Pro's team demonstrated an exceptional ability to listen and adapt, ensuring that they matched our business with candidates who not only had the right skills and experience but more importantly were also aligned with our Company culture. When it comes to recruitment, it is not about ticking a few boxes, it is a two-way relationship that starts with putting the right candidates in the right environment so they can thrive and feel motivated to stay long-term. For me, taking the time from the onset to understand what we were looking for and finding the right fit was paramount to ensuring a higher level of engagement leading to increased productivity and employee retention, all of which contributed to building a stronger foundation for success in a competitive market.

For senior HR managers and internal talent acquisition teams grappling with the tight IT job market in Australia, the challenges of finding the right talent can be daunting. Infinity Pro's adeptness at navigating these waters, coupled with their commitment to quality and speed, makes them an invaluable partner.I highly recommend Infinity Pro’s recruitment and labour hire services to any organisation. Their expertise, efficiency, and empathy stand out in a crowded market, making the recruitment process not just successful, but truly enjoyable."

"I have been recruiting through Navid at Infinity Pro for well over 15-years, working with him and the Infinity Pro team since inception. As Portfolio Delivery Manager at Sydney Water, leading the team of program, and project managers responsible for digital change it is often a challenge finding the right people. Infinity Pro would always find great people but most importantly for me, would find them fast.

The response from Infinity Pro has always been quick and friendly. When we need people, with skills in specific areas of technology; niche applications, infrastructure, communications, data, reporting or analytics; Infinity pro would find them. Hiring for niche staff, in specific information technology verticals is not an easy task. Infinity Pro really listened, to what we needed and matched us with candidates who were not just technically gifted but also a great fit for our team's culture and the environment that we work in.

To anyone struggling to fill IT positions, I can't recommend Infinity Pro enough. They’re not just another recruitment agency; they feel more like a business partner who genuinely cares about getting it right. Working with them means you can expect real, human interactions and results that truly make a difference to your projects. Finding good people in IT doesn't have to be a headache. With Infinity Pro, it's been more like having a chat with a friend who understands our needs."

“I have worked with Infinity Pro for over a decade, both as a customer and also a candidate. I have always found them to be honest, professional and extremely thorough. The candidates that they have placed with me have always been top notch and on the odd occasion when things haven’t worked out well they have always worked hard to make it right. On this, their commitment to nurturing long-term partnerships is clear. As a candidate myself, I can honestly say that they work hard to get the best possible deal but they won’t overpromise something that can't be achieved. I look forward to another decade of successful partnering with the team at Infinity Pro.”

"Having worked with various recruitment agencies and search firms, I can confidently say that Infinity Pro delivered technology talent at a level that exceeded our expectations. The standout for us was their sharp expertise in their market which meant we didn’t have to spend too much time explaining the role or be frustrated at resumes and candidates that simply didn’t meet our requirement.

Their friendly and individualised service coupled with their reliability and prompt responsiveness made Infinity Pro an easy go to choice for our hiring needs. They offer a Swift, No fuss, and efficient delivery service that results in finding and hiring high-performing individuals in information technology market."

"Partnering with Infinity Pro has been a transformative experience for our recruitment strategy. As a senior manager in a consulting firm, I needed a recruitment partner who understood the nuances of our industry and could deliver top-tier talent efficiently. Infinity Pro exceeded our expectations with their deep industry knowledge, transparent process, and exceptional candidate quality. Their ability to consistently match the right candidates to our specific needs has significantly streamlined our hiring process and contributed to our continued success. I highly recommend Infinity Pro for any organization seeking a reliable and expert recruitment partner."

"Infinity Pro has consistently demonstrated a remarkable ability to navigate hiring and recruitment challenges, showcasing their market knowledge and their result driven approach.

As the HR and Talent senior manager at IBM Australia, I've previously teamed up with Infinity Pro on some tricky senior positions where other recruitment agencies had tried and failed. Infinity Pro took over and filled the positions so efficiently that made the process look easy.

One noteworthy case study involved our collaboration on hiring a series of highly technical and very senior positions.

From the start of the process, we knew there were only a handful of candidates in Australia who would successfully meet our stringent hiring process as the open positions required highly specialized technical abilities coupled with collaborative personalities making the required combinations of skills very rare to find.

Infinity Pro rose to the occasion, showcasing their expertise in identifying, connecting, attracting and negotiating with talent in a fiercely competitive recruitment environment. They took the time to understand our technical needs and organizational culture, the specific requirements of each role, and gave us insight on the broader industry trends.

This level of commitment ensured that the candidates Infinity Pro presented were not only highly qualified on paper but also excelled during interviews and aligned with our company values and vision after they joined us. Infinity Pro, provided us with one of their senior consultants Navid who managed to find and introduce a qualified candidates shortlist within one week. They also assisted in managing all different stages of hiring including interviews, references, package negotiations and in the end we filled all open positions within a timely fashion keeping our internal managers happy.

Working with Infinity Pro is similar to having an extra ace up your sleeve against other competitors who are hiring the same talent. We worked with them because they are friendly, communicative, informed about their market, easy to work with and most importantly they deliver. Their ability to meet our budget was just the added advantage that they offered us."

"I appreciate the outstanding service provided by Infinity pro. They demonstrated great professionalism, efficiency and a thorough understanding of staffing needs, and I wholeheartedly recommend their services. In a competitive market where filling complex technical roles is a significant challenge, Infinity Pro stood out by consistently delivering top-tier candidates in a timely fashion. Their expertise and attention to detail and commitment to understanding my requirements exceeded my expectations.

One example of their work relates to specific skills shortage we had within data and analytics domain. The technical nature of the work as well as the need for strong interpersonal skills meant that only few candidates met the requirement. We also wanted to achieve better diversity within out team. So the task of hiring these positions was cut out for us.

Infinity Pro not only provided a shortlist of candidates with exceptional technical skills but also understood our teams dynamics and ensured a strong cultural fit as well as assisting us to better our commitment to diversity and inclusion. This attention to both technical and cultural aspects has been crucial in building a cohesive and high-performing team.

We also trusted Infinity Pro in approaching qualified candidates on our behalf and represent our name to ensure our reputation is not tarnished in the process.

In summary, Infinity Pro has been instrumental in meeting our staffing challenges. I recommend their services to line managers and HR professionals seeking a strategic partner who excels in addressing the complexities of recruitment in the technology sector."

Scroll-down