Change Communications Analyst – Workplace / Workforce Relocation NSW Government

• $800 to $1,008 Per Day
• Parramatta Location
• 3 days per week in office – Rest WFH
• Initial 6 Months Contract
• Immediate start

We are seeking an experienced Change Analyst with strong change communications, stakeholder engagement, SharePoint, feedback management and change impact assessment experience to support a large-scale workplace relocation and office transition program.

This role will suit a collaborative, agile and highly organised Change Analyst who is comfortable working across both change management and communications, with a strong ability to create practical materials, manage stakeholder feedback, analyse sentiment and support adoption during periods of operational change.

The role is approximately 50% change management and 50% communications, with a strong focus on workplace transition, physical / technical change, stakeholder readiness and employee engagement.

The project involves workplace planning, relocation activities, block-and-stack planning, floor moves, stakeholder engagement, vendor coordination, communications, feedback management and post-implementation hypercare.
  
About you

• Proven experience as a Change Analyst or similar role on large organisational change, workplace change, transformation, relocation or transition programs.
• Hands-on experience with SharePoint content management and feedback channel management.
• Strong understanding of change management principles, frameworks and methodologies.
• Experience implementing change and communications plans.
• Strong ability to conduct or support change impact assessments.
• Excellent written communication skills, including the ability to write, edit and simplify complex information for broad audiences.
• Strong experience developing communication collateral such as FAQs, presentations, intranet content, emails, newsletters, articles and internal social posts.
• Experience using Microsoft tools such as Teams, SharePoint and Viva Engage.
• Strong stakeholder engagement and relationship management skills.
• Ability to analyse stakeholder feedback, questions and sentiment to guide communication and change tactics.
• Strong risk and issue management capability.
• High attention to detail and strong documentation discipline.
• Ability to work autonomously while also being collaborative, respectful, adaptable and team-focused.

Experience in any of the following would be highly regarded:

• NSW Government or broader public sector experience.
• Workplace relocation, office relocation, workplace transition or accommodation change projects.
• Physical / technical change programs involving people, workplace, systems, process or operational impacts.
• Large-scale stakeholder engagement across multiple business units.
• Post-implementation support or hypercare.
• Agile project environments.
• Change management methodologies such as Prosci, ADKAR, Agile Change, Kotter or similar.

Key responsibilities

• Partner with the Change Manager, project team and business stakeholders to implement change and communications plans.
• Support change impact assessments to understand how workplace transition activities affect different stakeholder groups.
• Create clear, practical and fit-for-purpose communication materials, including FAQs, emails, presentations, SharePoint content, intranet updates, learning materials, graphics, articles, newsletters and Viva Engage / internal social media posts.
• Build, update and manage SharePoint sites and other internal communication channels.
• Manage stakeholder feedback channels in line with agreed timeframes and service levels.
• Analyse stakeholder questions, feedback, sentiment and themes to inform change and communication tactics.
• Support stakeholder engagement activities, including workshops, briefings, lunch-and-learn sessions and on-the-ground support.
• Identify and manage change risks, issues, resistance points and adoption barriers.
• Work closely with project teams, vendors, business units and leadership stakeholders to support smooth implementation.
• Attend site during key change periods and support post-implementation hypercare to help resolve queries and unforeseen issues.
• Support documentation, planning, scheduling and coordination of change collateral and communication timelines.

  
Best method to apply is using the application button on this advert. We can be contacted on (02) 9687 1025 for a confidential discussion but please ensure the resume has been sent.